Shipping Information

We ship worldwide via Greek Post Office with registered priority airmail. The exact shipping cost of your order is calculated according to the weight of the shipment and based on your location.
In case that you wish some other postal service (express) you can contacts us for the available options for your country.
The approximate cost is as follows:

Domestic Orders:

  • Orders within Greece are shipped via ELTA as registered parcels: Flat rate # €

Worldwide shipping costs:

Weight (Grams) – Registered (With tracking info)

  • 01-1000 (gr) – # € (Registered)
  • 1001-2000 (gr) – # € (Registered)

Special notes / Please read carefully before you place your order

  • For any inconvenience, we keep the receipt from the post office as a proof of postage
  • In every package-order is added about 120g which corresponds to the weight of the packaging materials

Estimated Delivery Time

Every order ships within 24-72 hours (1-3 business days) of payment sent. Domestic orders: Usually 2-5 business days after dispatch (via Hellenic Post ELTA).
International orders: 3-10 business days for European destinations and 5-15 days for the rest of the World (via Hellenic Post ELTA).

Payment Options

We accept payment by credit card (Visa Card, MasterCard, Euroline), debit cards and via Paypal. (For Greece, the “Cash on delivery” option is also available)

1. Payment via credit card

We accept Visa, Visa Electron, MasterCard credit cards. The Card is charged, by using the Platform of Viva payments which uses the latest technology to protect your credit card information. Digital Certification with SSL 128 bit encryption environment, provided by the organization for the secure transmission of sensitive credit card data entered by the cardholder and under no circumstances release any details to any outside organization. As a result, we do not receive the customer’s details. The data is transferred using also a secured connection (SSL-encrypted) by the site.

2. Payment via PayPal (also with credit card or debit card)

If you have already a PayPal account then you’ll be automatically redirected to the secure page of Paypal site where you can follow the procedure described by PayPal. 

If you don’t have a PayPal account, you can still pay through PayPal with your credit or debit card. In this case you’ll be automatically redirected to the secure page of Paypal site where you can enter your credit or debit card information.

Returns & Refunds

If you are dissatisfied with your order for any reason (or you have received a wrong item), you can return the product to us in its original condition within 30 days of receipt and we’ll replace the item, or issue a full refund in case the item you originally ordered is currently ‘Out of stock’.
In case of wrong items we will full refund the shipping charges.
In case of a simple return (change of mind) the original shipping and handling charges are not refundable.
Refunds for items returned within 30 days of the purchase date will be credited in the same form as the original payment type.

Please contact us for more information.